MULAN TEA STORY · OEM Customization

Custom Services · Your Brand, Your Tea

15+ years of tea contract manufacturing experience · trusted by 100+ brand clients · 75+ selectable products
OEM Private Label · Packaging Design · SC Certification Assistance · Export Compliance Consulting

15yr+
Contract Manufacturing Experience
100+
Brand Clients
75+
Selectable Product SKUs
89%
Client Repurchase Rate

The 6-Step Custom Process

From requirements communication to after-sales follow-up, MulanXU provides full-process professional services

01

Requirements Communication

Understand the client's brand positioning, target market, product preferences and budget range, and initially recommend suitable product solutions.

02

Sample Confirmation

Send multiple samples for clients to taste and compare; adjust the blending plan and flavor profile based on feedback until satisfied.

03

Contract Signing

Clarify product specifications, quantity, price, lead time, payment method and other details, and sign a formal contract manufacturing agreement.

04

Production Scheduling

Arrange the production plan per the contract; packaging design proceeds in parallel, with clients providing logos and brand assets.

05

QC & Delivery

Conduct third-party pesticide residue testing after production, issue quality inspection reports, and arrange logistics and shipment.

06

After-sales Follow-up

Continuously track client feedback after delivery, and provide product optimization suggestions and repurchase benefits.

OEM Private Label Services

MulanXU provides full-chain brand customization from product to packaging

🎨 Packaging Design

A professional design team creates packaging solutions tailored to your brand identity, covering tins, gift boxes, small sachets and more.

🏷️ Logo Printing

Supports printing of client-owned logos with hot foil stamping, UV and embossing processes to build a distinctive brand visual identity.

🌿 Exclusive Formulas

Senior tea masters blend exclusive formulas per client needs, customizing taste, aroma and appearance in full.

🔗 Batch Traceability

Every batch carries a blockchain traceability code; scanning reveals full-process information including origin, processing and quality inspection.

All Categories Customizable

Covering six tea categories and tea foods to meet diverse brand positioning needs

Category Representative Products Available Formats MOQ
Wuyi Rock Tea Dahongpao, Rougui, Shuixian, Qilan, Bairuixiang, etc. Loose / small sachets / tins / gift boxes From 5 kg
Black Tea Jin Junmei, Lapsang Souchong, Yin Junmei, Dianhong, etc. Loose / small sachets / tins / gift boxes From 5 kg
White Tea Silver Needle, White Peony, Shoumei, etc. Loose / cakes / gift boxes From 3 kg
Oolong Tea Phoenix Dan Cong (top-ten aromas), Tieguanyin, etc. Loose / small sachets / tins / gift boxes From 5 kg
Scented Tea Jasmine tea, osmanthus oolong, rose tea, etc. Loose / small sachets / gift boxes From 3 kg
Tea Foods Tea snacks, tea cakes, tea cookies, tea chocolate, etc. Pouch / box / gift box From 500 units

Packaging Format Tiers

From economy to luxury gift boxes, meeting market positioning across price bands

💰 Economy

Loose-leaf foil bags
Ideal for restaurants, tea stations and other high-volume scenarios; custom labels supported.

250g / 500g / 1kg

📦 Premium

Small sachets / tins
Ideal for retail channels and e-commerce platforms, enhancing brand quality perception.

8g×30 sachets / 100g tin / 250g tin

🎁 Gift Box

Standard / custom gift boxes
Ideal for holiday gifting and business gifts; full design services supported.

2-tin / 6-tin / 12-tin sets

👑 Premium Custom

Limited-edition collector gift boxes
Fully handmade packaging for premium business gifting and collecting.

Made to order / MOQ 50 boxes

Qualification & Certification System

MulanXU holds complete production qualifications and quality certifications

📋 SC Food Production License

Holds SC production licenses for both tea and tea products categories, ensuring compliant production.

🛡️ ISO 22000

Food safety management system certification, with full-process quality control from raw materials to finished products.

🌿 Organic Certification

Some tea gardens hold organic conversion/organic certification to meet premium market demand.

🌍 Export Registration

Registered as an export food production enterprise, supporting direct logistics to 7 countries.

Delivery Lead Time Reference

Production and delivery flexibly arranged based on order type and volume

Order Type Production Time Packaging Design Quality Inspection Total Lead Time
Standard orders (below 50kg) 7-10 business days 3-5 business days 2 business days 12-17 business days
Medium orders (50-500kg) 10-15 business days 3-5 business days 2-3 business days 15-23 business days
Large orders (500kg and above) 15-25 business days 5-7 business days 3 business days 23-35 business days
Rush orders 5-7 business days 1-2 business days 1 business day 7-10 business days

* Rush orders incur a 20% rush fee; the specific terms are confirmed in the contract. Seasonal teas (spring teas) require booking 60 days in advance.

Custom Service Client Cases

Brand clients from various industries choose MulanXU as their tea customization partner

🏢 Tea Company Brands

A chain tea company with 3,000+ jin of rock tea contract manufacturing per year, with a custom exclusive blend formula and brand packaging, achieving a 95% repurchase rate.

🏨 Hotels & Restaurants

Five-star hotels custom in-room tea sachets and banquet tea, with 500kg monthly usage and hot-foil-stamped brand logos.

💼 Corporate Gifts

A major internet company with 5,000 annual gift sets, including exclusive gift box design and employee name engraving services.

📱 E-commerce Platforms

A leading Douyin tea livestreamer customizing small-sachet livestream products, selling 100,000+ packs monthly — a hit product strategy.

🌍 Export Trade

A Middle East tea trader purchasing container-scale black tea, with assistance in export registration and customs clearance documents.

🎂 Tea Food Brands

A chain bakery brand with tea raw material supply plus co-branded tea snack customization, cooperating through both OEM and ODM models.

Custom Service FAQ

Answers to popular questions in the OEM customization process

What materials are needed for tea OEM customization?

Basic materials include: ① brand name and logo vector files; ② a product positioning statement (target audience/price band/channels); ③ initial order volume and budget range. MulanXU will recommend suitable product solutions based on the information you provide and arrange sample delivery. If SC affiliation is needed, a business license and food business license are also required.

How long does the entire OEM process take?

From requirements communication to first-batch delivery, the standard cycle is about 15-25 business days, including 3-5 days for sample confirmation, 5-7 days for packaging design, 7-15 days for production and processing, and 2-3 days for quality inspection. If existing products and packaging templates are used, delivery can be as fast as 7-10 days. Seasonal products such as spring tea should be booked 60 days in advance.

Who is responsible for the packaging design of custom tea? Is it charged?

MulanXU has a professional design team and provides packaging design services. The first design is free (including 2 initial drafts + 1 revision); subsequent revisions are charged at RMB 100 per version. Clients can also provide their own design files, and we handle layout and sample confirmation. Custom gift boxes require a separate mold fee (RMB 500-2,000 per design, depending on complexity).

Can the minimum order quantity (MOQ) be adjusted flexibly?

The standard MOQ is 5kg for loose-leaf and 50 boxes for gift boxes. First-order clients can enjoy a "trial order" policy: from 2kg loose-leaf or 20 gift boxes, with a 15% unit price markup. Long-term clients can enjoy lower MOQs and more favorable pricing. Specific terms can be negotiated based on needs — we will do our best to accommodate.

How long does SC food production license agency take? How much does it cost?

MulanXU offers an SC affiliation service (using our production qualifications), with no self-application needed — suitable for small and medium clients. If you need to apply for your own SC license, the full process takes about 3-6 months and costs about RMB 10,000-30,000 (including consulting + materials + factory audit). We provide full guidance and factory audit coaching.

What qualifications are needed for export customization? Can Mulan help arrange them?

Exporting tea requires: ① export food production enterprise registration; ② product inspection and quarantine certificates; ③ other certifications required by the importing country (such as EU Organic, US FDA registration, etc.). MulanXU already holds export registration and can provide affiliation export services for partner clients. Consulting on special certifications for target markets is also available.

Can samples be made? Sample fees and lead time?

Yes, samples can be made. Regular samples (existing products) are sent free of charge with shipping collect. Custom-blended samples incur a cost fee (RMB 200-500 per item, including tea + handmade packaging), fully credited after ordering. Sample production takes 3-5 business days and is shipped via SF Express.

How is the quality control of custom products guaranteed?

MulanXU implements a "three-inspection" system: ① incoming raw material inspection (pesticide residues/heavy metals/moisture); ② in-process spot checks (moisture content/broken-leaf ratio/net weight); ③ finished product release testing (third-party CMA/CNAS laboratories). A quality inspection report is issued for every batch, and blockchain traceability codes are fully auditable. Non-conforming products are remade free of charge or fully refunded.

Start Your Tea Brand Customization Journey

Whether you are a startup brand or an established tea company, MulanXU can provide professional OEM customization solutions

📞 Sales Hotline: +86-18938027777  |  💬 WeChat: 18938027777  |  📧 info@mulan.hk